I'm still a customer after six years, and I still thank the terrific staff! They work so hard at keeping this Woburn site so clean, and are always so helpful and professional, on the phone or in the office. Gino has been excellent to work with over all these years. It's also been great to get to know the other staff I've met. I'm glad to know -still- people I trust to keep my family belongings safe. I've also rented a Penske truck from here - again a great experience in a spotless vehicle.

Store - u--self Is a great facility. Customer service is top notch. Gino is so professional and is there to assist at any time. Clean , great service.

This review is specifically for Gino. I've been a customer since at least 2008 all the way to this present day. Gino was the first and only person I ever saw in the facility when I came in. He's always been super friendly, helpful, and always professional. I love that he's still there after all these years. He's the one I want to speak to if I ever have any concerns or questions and actually in general he's really a great person to talk to anyway. He always puts a smile on my face. The storage units are great too I really can't complain about anything there. I would never go elsewhere. I know my belongings are safe there. Wish you had longer hours of access on weekends but that would be my only suggestion.